Frequently Asked Questions
Is the pool indoor or outdoor?
The pool is indoor and warm.
What is the temperature of the pool?
Between 90-92 degrees.
When do you see patients for Aquatic Therapy?
On M,W,F and between 9am-2pm.
Where do I do my first visit Initial Evaluation and future Progress Reports?
The first visit Initial Evaluation as well as future Progress Report visits are done at our Irvine facility at 17332 Von Karman Ave, Suite #120.
Will my hair get wet?
Most people do not get their hair wet as the majority of exercises are done in standing or walking positions. If we feel there are exercises which you will benefit from, but will get your hair wet, we will discuss these with you ahead of time.
Do I need to know how to swim to receive aquatic physical therapy?
No, exercises can be done holding onto the side of the pool for stability if needed. If you have a significant fear of the water, please let us know that ahead of time, so that we may assist you in the best way possible. Regardless of if you can swim or not, if you are not able to safely perform the exercises in the pool on your own, then you will need to provide your own caregiver to every pool appointment.
How do I know if Physical Therapy would help me?
We can discuss your options and help determine if physical therapy would be right for you. Contact us to set up a free 20 minute consultation.
Why is Physical Therapy a good choice?
More than half of all Americans are suffering from pain. Whether it is a recent episode or chronic, an ABC News/Stanford study revealed that pain in America is a serious problem. However, many do not even know that physical therapists are well equipped to not only treat pain but also its source. Physical therapists are experts at treating movement and neuro-musculoskeletal disorders. Pain often accompanies a movement disorder, and physical therapists can help correct the disorder and relieve the pain. The goal is to discover the source of the problem so that once the dysfunction is properly treated and addressed it is no longer an issue for the long term.
Is a Prescription Required for Physical Therapy?
Not anymore! Well, the law doesn’t require it. However, a few insurance plans still do require it. We can check your benefits for you to make sure.
What types of treatments do you perform?
We perform various types of treatments, and will customize a program combining the best treatments geared toward your particular injury. The types of treatments we do include such things as soft tissue massage, deep tissue massage, joint mobilization, Aquatic Therapy, Pilates, Postural exercises, Kinesio Taping, Electrical Stimulation, Ultrasound, Iontophoresis, Stretching, Therapeutic Excercises, Education and Ice. Home Excercise Programs are also usually given.
What makes you different from all of the other Physical Therapy clinics in the area?
In Motion O.C. delivers physical therapy services in the most efficient and effective ways possible. Our facility caters to every aspect of client needs and maximizes treatment conditions. There is a full line of high tech equipment and three carefully designed private treatment rooms that allow us to customize the environment and the course of treatment, maximizing the therapy experience. Our therapists are experts in the field, having mastered their craft through extensive education and years of experience. In Motion O.C. stands alone among facilities of its kind because of the depth and breadth of its unique therapeutic programs. In addition, we have Pilates and Postural programs, advanced Certified Kinesio Taping experts, and we are one of the few clinics that also offer Physical Therapy in the pool. Our Aquatic Therapy program is outstanding.
How many visits will I need?
This is highly variable. You may need one visit or you may need months of care. It depends on your diagnosis, the severity of your impairments, your past medical history, etc.
Do you offer a Free Consultation?
Don’t let confusion about insurance coverage or something else prevent you from getting the help you need. We offer a free consultation appointment with one of our licensed physical therapists, at no cost or obligation. This allows us to determine the source of your problem and provide you with a recommended treatment plan. During this time, a patient service representative can also provide you with information on your insurance coverage as well as go over alternative options outside of insurance.
How often will I need to attend Physical Therapy and what are your hours?
Most patients are treated two to three times per week. The total duration of physical therapy will depend on the severity of your injury and the plan of care established by your Physical Therapist. The more committed you are to your recovery (meaning you regularly attend your PT sessions and you perform your home exercise program that we give you); the more likely you are to recover faster. We try to set up permanent appointment times for you to help make scheduling consistent. and for your convenience, we are open M-F at 7am and take our last appointment at 6pm, as well as Saturdays from 8-12.
Is there anything I can do at home to help speed the recovery process along?
Absolutely. We will customize a home treatment program —comprised of advice on how to reduce your pain, exercises and stretches for you so that you can continue your rehabilitation process in between physical therapy sessions. It is essential that you follow the instructions and perform the home exercises regularly to control your symptoms and speed up recovery.
How long will each appointment take?
Most visits are around 1 hour in duration. The first visit sometimes takes a few minutes longer.
What if I feel really sore after the first session?
That is totally normal. Soreness, while annoying, is usually not a bad thing and it will usually go away soon. If there is an actual setback, then it’s best to come back in as soon as possible so that your Physical Therapist can help you resolve it.
Will it hurt?
As you restore mobility your pain levels often fluctuate. This is a normal response to therapy treatment. Good communication with your therapist will help minimize any discomfort.
How long am I in the pool for?
Most sessions are approximately one hour long.
Do I need to have a bathing suit?
Not necessarily. If you are more comfortable in a shirt and shorts than that would be acceptable. However, a standard bathing suit allows you greater motion and comfort, and allows the therapist better feedback and ability to provide a more specific “hands on” level of care. We recommend patients arrive at the pool in their bathing suit, cover-up, and towel. It is also beneficial to wear swim shoes but it is not required.
Do you bill my insurance?
Yes, our office will bill your health insurance as a courtesy. However, the charges incurred are ultimately the responsibility of the patient.
Will my insurance cover aquatic physical therapy?
Usually, yes. We will contact your insurance company to determine coverage for aquatic physical therapy. Verification of benefits is not a guarantee of payment. Detailed benefit information is only available to subscribers, who should contact their insurance company should questions arise. We will notify you of coverage basics prior to your first appointment.
What if I have an HMO?
Your doctor needs to request authorization from your health plan or IPA (Monarch). Our name must be included for the authorization to cover our facility. You are requesting therapy from an out of network provider. The process may take up to two weeks depending upon your insurance or the IPA. Our office will contact you via phone, email or mail once we have received your authorization.
How do I get started?
At In Motion O.C., we’ve made it very easy for you to get started. When you click on First Appointment, you will receive a complete checklist of all you’ll need to get started right away. Typically, we can see you within 24 hours of your call, and that call is the first step in getting you back on the road to recovery.
How is my progress measured?
Your physical therapist will perform a thorough evaluation, quantifying and qualifying all the physical issues. You will be reevaluated from time to time. (For Medicare patients, this is legally required to be every 10 visits.) A complete reevaluation will be performed that includes the tests and measures that had been performed upon your initial evaluation. This new data can be directly compared to your baseline measurements to demonstrate both subjective and objective improvements. Continuation of your therapy will be dependent upon the results of your reevaluation, insurance authorization, and physician approval. All reevaluations will be sent to your referring physician prior to your follow-up consultation with them, if any, so that they can review your progress. So make sure you let us know if you’re going back to see your doctor.
Are there private treatment rooms available?
Yes, we have dedicated private treatment rooms to maximize comfort for patients who want privacy.
Who will see me?
We feel it is very important for the quality and continuity of care to develop a one-on-one relationship with each patient. Therefore, we strive to maintain the same therapist-patient relationship for each visit.
Do I have to come back for more treatment?
You will be advised at the conclusion of your initial visit about the recommended duration and frequency of your future therapy follow up visits. This decision is based on the physical therapist’s evaluation and your doctor’s orders to insure the safest and quickest route to your recovery.
Do you offer programs for me once I’m better?
Yes, once you have completed your therapy sessions In Motion OC offers:
– A Transition Program designed to help you get to the next level and prepare you for the long term.
– Safe, effective fitness sessions with a certified Fitness Coach.
– Postural Program
All programs are tailored to meet your specific needs and help you maintain an active, healthy lifestyle.
What should I expect on my first visit?
Upon arrival to our facility, if you haven’t already provided us with your paperwork, then you’ll be asked to fill it out. Therefore if you haven’t filled it out yet then you’ll want to arrive 20 minutes early to your first appointment. Also, if you happen to have a Prescription to Physical Therapy, then bring that as well along with your Insurance Card. On your first appointment, called your “Initial Evaluation,” your Physical Therapist will ask you a series of questions about your past and present medical conditions, before performing a comprehensive evaluation of your muscles, joints, nerves, tendons, and ligaments including range of motion, strength and functional testing. Based on your diagnosis, prognosis and your personal goals, an individual “Plan of Care” will be devised. There is usually some treatment on the first visit as well. Future appointments will then be scheduled to implement that plan.
What should I wear?
Comfortable clothing. Shorts are helpful to wear if you have a lower body injury. We also have locker rooms with showers and digital lockers (like a hotel room safe) for your convenience.
Do you know my doctor?
We are always in close communication with your doctor primarily through faxed progress reports. It is essential that you always let us know when you are planning on visiting your doctor again. It allows us to fax your recent progress report before your appointment so they are prepared for your visit with them.
What office policies should I be aware of?
– If you have to reschedule an appointment, please call us. If you call outside of office hours, we have voicemail and will return your call to reschedule you as soon as possible
– If you will be late, please call and we’ll see if you will still be able to receive your treatment as scheduled.
– Missed appointments are discouraged. They also become part of your medical record. Multiple missed visits may result in discharge from care, with a note to your physician.
– Before returning to your physician, let us know and we will let him/her know how you are doing via a written progress report.
– Payment due at time of service.
– We ask that you please allow 24 hours’ notice for any cancellations. If you have to cancel without enough notice, a $30 cancellation fee will be applied. This just covers a portion of the Therapists’ cost and acts as a deterrent so that patients who want to get in will have the opportunity to use that open appointment time.
What type of insurances do you accept?
We are preferred providers with all PPO, EPO and POS insurances, plus Medicare, Worker’s Comp, and Auto Insurance (in car accidents). Virtually the only insurance we can’t take is HMO plans. In fact, almost no one accepts HMO’s in Physical Therapy (they reimburse physical therapists significantly less than the cost to provide the service). The only place we know of that takes HMO’s is not a place we would send our mother to physical therapy, so we don’t want to do that to you either. Instead, we offer special rates for HMO patients that can fit with any budget. Call us at 949-861-8600 for more information or to schedule.
How much will each visit cost me?
In Motion O.C. works to minimize your out-of-pocket expense and ensure your health insurance covers as much of your physical therapy treatments as possible. We take care of health insurance verification and worker’s compensation authorization at no additional cost to the patient. Your out-of-pocket expense will vary depending on your insurance plan. Prescribed physical therapy is typically covered—at least partially—by most insurance companies. Depending on your insurance policy, you may or may not have a co-payment and/or deductible.
What are your cash rates?
Most people buy packages that range between $67-$83 per session, although it’s more if you buy one session at a time. These prices beat our competitors’ prices, despite the fact that we have premier facility and services. We also have payment plans and financial hardship discounts available, if applicable.