Aquatic Therapy FAQ’s

Is the pool indoor or outdoor?

  • The pool is indoor and warm.

What is the temperature of the pool?

  • Between 90-92 degrees.

When do you see patients for Aquatic Therapy?

  • On M,W,F and between 9am-2pm.

Where do I do my first visit Initial Evaluation and future Progress Reports?

  • The first visit Initial Evaluation as well as future Progress Report visits are done at our Irvine facility at 17332 Von Karman Ave, Suite #120.

Will my hair get wet?

  • Most people do not get their hair wet as the majority of exercises are done in standing or walking positions. If we feel there are exercises which you will benefit from, but will get your hair wet, we will discuss these with you ahead of time.

Do I need to know how to swim to receive aquatic physical therapy?

  • No, exercises can be done holding onto the side of the pool for stability if needed. If you have a significant fear of the water, please let us know that ahead of time, so that we may assist you in the best way possible. Regardless of if you can swim or not, if you are not able to safely perform the exercises in the pool on your own, then you will need to provide your own caregiver to every pool appointment.

How long am I in the pool for?

  • Most sessions are approximately one hour long.

Do I need to have a bathing suit?

  • Not necessarily. If you are more comfortable in a shirt and shorts than that would be acceptable. However, a standard bathing suit allows you greater motion and comfort, and allows the therapist better feedback and ability to provide a more specific hands on level of care. We recommend patients arrive at the pool in their bathing suit and cover-up and towel. It is also beneficial to wear swim shoes but it is not required.

Do you bill my insurance?

  • Yes, our office will bill your health insurance as a courtesy. However, the charges incurred are ultimately the responsibility of the patient.

Will my insurance cover aquatic physical therapy?

  • Usually, yes. We will contact your insurance company to determine coverage for aquatic physical therapy. Verification of benefits is not a guarantee of payment. Detailed benefit information is only available to subscribers, who should contact their insurance company should questions arise. We will notify you of coverage basics prior to your first appointment.

What if I have an HMO?

  • Your doctor needs to request authorization from your health plan or IPA (Monarch). Our name must be included for the authorization to cover our facility. You are requesting therapy from an out of network provider. The process may take up to two weeks depending upon your insurance or the IPA. Our office will contact you via phone, email or mail once we have received your authorization.
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